PatronWorks
Features
PatronWorks
is a PC-based gift and loyalty card program. It replaces limited
functionality terminal-level gift and loyalty card programs that
are based on transaction fees. PatronWorks enables merchants to
operate gift and loyalty programs in house with the many benefits
of plastic cards. PatronWorks benefits include:
- NO
TRANSACTION FEES
- No
forcing merchants to switch credit card processors (and pay higher
rates)
- No
reprogramming of credit card terminals or buying new terminals
- No
contracts to sign - which locks you into a proprietary system
- No expensive
'smart cards' or equipment
- Complete
ownership of data
- PatronWorks
Pro offers Multi-store functionality
Gift Cards:
- Gift card
activation - Activate a card from store supply and assign a dollar
value to the card. Cards you purchase have no pre-determined value
associated with it - enabling you to have the right denomination
available when you need to it.
- Gift card
sale - Deduct value from the gift card for a retail sale. Printed
receipt generated indicating value left on gift card, if any.
Inactivate/reclaim gift card if balance used.
- Add value
to gift card - Add more value to an existing gift card
- Balance -
Check value of gift card
- Issue merchandise
credit - Similar to add value to gift card. Used for merchandise
returns in lieu of cash payments.
- Cancel gift
card - Remove gift card from circulation
- Gift card
transactions captures information such as: invoice number (optional),
transaction ID (generated by system), cashier number (for reporting,
security, and running promotions among store employees)
- Associate
Name, Address, Customer information to gift card - also used in
loyalty portion of program
- Tipping functionality
for restaurants, salons, and other service-oriented businesses.
The program maintains a list of open transactions so the server/employee
can enter a tip without card present after the customer has signed
the sales slip.
Loyalty cards:
- Ability to
input customer information and associate it with a gift or loyalty
card. Track customer birth date or other important date, which
can be reported on for generating special promotions.
- Tracks number
of visits per customer/card
- Tracks amount
spent per customer/card
- Associate
an invoice number to a transaction
- Logic for
supporting tiered promotions: e.g. so many "points"
offers this reward on receipt automatically
- Define number
of points earned per dollar spent
- Supports
multiple notes per customer. Useful for high-end retail.
- Ability to
push custom (store-defined) message or text coupon to customer
on receipt - based on a sales conversation, etc.
- Supports
regular mailing address as well as e-mail address for promotional
mailings
Hardware
specifications:
- Runs on a standard
PC, the same PC as your point of sale system (Windows 95/98/NT/2000/XP)
- Interfaces with a
mag-stripe wedge reader or bar code scanner
- Supports standard
receipt printer and regular printers (for reports)
Configuration / Setup Options:
- Use manually
(enter card number), with a mag stripe reader, or with a bar code
reader
- Track transactions
by employee/operator
- Turn invoice
printing on or off
- Hide program
in system tray to quickly return to Point of Sale or other program
- Same cards
used for gift or loyalty functions
- Add or incorporate
your Point of Sale existing serial mag-stripe reader and receipt
printer
Multi-store
operation (PatronWorks Pro):
- Multi-store version
uses an Internet-Protocol (IP) addressable SQL database
- Multi-store version
can use a standard dial-up internet connection, DSL, Cable Modem,
or other always-on connections update the database
- Completely configurable
synchronizations (on every transaction, by dollar amount, on fixed
times or events)
Call
today for more information!
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